EXTREME POOR, PATHETIC, USELESS, ***********, BAD CUSTOMER SERVICE FROM THE RCS AND GAME GROUP

EXTREMEPOOR, PATHETIC, USELESS, ***********, BAD CUSTOMER SERVICE FROM THE RCS AND GAME GROUP !!!!!! Complaint ref ********** 00454

I am Really FED UP On THE EXTREME POOR, PATHETIC, USELESS, ***********, BAD CUSTOMER SERVICE FROM THE RCS AND GAME GROUP!!!!!! FROM MY PREVIOUS COMPLAINTS, WRT TO MY PAYMENT THAT WAS MADE VIA THE GAME ONLINE APP, USING MY CREDIT CARD AS PAYMENT METHOD ON BLACK FRIDAY IS STILL NOT RESOLVED….. PAYU TRANSACTION DETAILS CONFIRMING PAYMENT WAS DONE SUCCESSFULLY AND STATEMENTS CLEARLY SHOWING PAYMENT WAS DONE AND DEDUCTED FROM MY CREDIT CARD ACCOUNT HAS BEEN PROVIDED. LOGGED NUMEROUS COMPLAINTS. EVENTUALLY GOT TO SPEAK TO THE CUSTOMER SERVICE MANAGER, KAASHIF J,ON 24 Dec, Again as expected my complaint has not been resolved. Noted PAYMENTS IS STILL NOT REFLECTING AND NO RESPONSE RECEIVED FROM KaashifJrcsgroup.co.za AS PROMISED on 24 DECEMBER. NUMEROUS MAILS HAVE BERN SEND TO: ********** ********** ********** AND ********** NO RESPONSES RECEIVED. IS THIS REALLY HOW CUSTOMERS ARE BEING Treated . I HAVE MADE NUMEROUS FOLLOW UPS TO GAME, NOT EVEN TO TALK ABOUT ALL THE MONEY IT IS COSTING ME TO SORT OUT MY QUERY. MONDAY 31 December I was promised that my payment will definitely be allocated by Monday 31 Dec, yet again as expected this has not been done. IN FACT THIS IS THE SAME STORY I GET EVERY SINGLE DAY SINCE THE 24TH. The consultant i spoke to Monday on 31 DEC even stated he will personally call me .... Also no call received. So now what the HELL IS GOING ON AND WHEN WILL THIS NOW BE RESOLVED, THIS IS REALLY UNACCEPTABLE OVER A MONTH AND A HALF TRYING TO GET MY PAYMENT ALLOCATED.

Urgently call me on this matter!!!!!!!!