AB
Angelique B

1 reviews | Active since Nov 2016

17 Dec 2016, 09:50

Even more ****py service...

<p>Even after I have published my complaint and even though I was informed that they will investigate, still nothing has happend!!!! And now my card has been suspended untill further notice! I sent you stupid people my POD! Are you retarded? If there is no response by end of the day, I will have no choice but to escalate this complaint! Your company is PATHETIC!!</p>

0
Replies (2)
RCS
RCS's reply19 Dec 2016, 09:18
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply22 Dec 2016, 09:15
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,