GM
Gabby M

1 reviews | Active since Mar 2013

17 Nov 2025, 09:37

Emmotional torture

For the past 8 years i have been paying and i had no problem with the account all of the sudden each and very week i receive tansd of phone calls from RCS and when i remeber i don't have an account with RCS, it would be better if i make payment with Game. Last week i made the arrangement but still having this call which are annoying and i will never recommend RCS to any of my members and familiy RCS are far worse than the bank. i owe them less than 5000 but it fees like i took a million maybe that is why Game is loosing clients because of RCS. I even hate to shop at game because of RCS and i would never recommend RCS to any one i know. I amking an effort of paying each and every month but its not enough i wish ihad all the money so i can pay it off and have peace.

0
Replies (8)
RCS
RCS's reply17 Nov 2025, 09:39
Official
Good day Ms. Gabby,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,RCS Group
GM
Gabby M's update18 Nov 2025, 13:26
Reviewer Update
Just to follow up with the above, even i have commited myself to pay the owed amount bit by bit but its not enough for RCS i am tired of there calls every day.
This is my commitment i will pay every month after i get paid please stop.
I know i owe RCS and Game i will not skip the country with your money please let me breathe
RCS
RCS's reply18 Nov 2025, 14:10
Official
Good day Ms. Mahlobo,

Thank you for your response. As per our telephone conversation we have sent a private email to you with feedback. 

Kindest Regards,
RCS Group
GM
Gabby M's update02 Dec 2025, 10:11
Reviewer Update
That is not helping because istill receive numerious calls. I wiil make payments every month on 27th untilfished and close the account if you cant understand that.............Thank you
RCS
RCS's reply02 Dec 2025, 10:45
Official
 Good day Gabby,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards,RCS Group 
RCS
RCS's reply02 Dec 2025, 11:04
Official
Please accept our apologies for the inconvenience this may have caused you.

GM
Gabby M's update02 Dec 2025, 11:13
Reviewer Update
When you check your records, have i not pay this account i may have skipped one or twomonts but did i not make a payment? i tried by all means to be up to date and i make payments. Thousand million of telephone calls a day will not make a difference but will only annoy the **** hell out of me and will pay the account on the 27th of every month and that will not change where you arrange that or not that will remain a problem.
RCS
RCS's reply02 Dec 2025, 12:01
Official
Hi Gabby, we have sent you a private email with the information