sA
stuart A
1 reviews | Active since Mar 2018
17 Dec 2019, 16:51
Emergency
I did a cash transfer from my Rcs coricraft credit card Account to my account on the 15 December 2019 at 17.30 as I have an emergency that has come up. It said it would take up to 24 hours to 48 hours to reflect but till now nothing has come through. Needless to say the emergency has become out of hand I have had to borrow money from family which is Embarrassing to say the least... And on my statement it's shows that indeed the money is out of my CORICRAFT RCS CREDIT CARD ACCOUNT and your going to bill me but where is it then if not in my personal account where I sent it???
The next day
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
17 Dec 2019, 17:13Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 Dec 2019, 17:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
21 Dec 2019, 11:45Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply21 Dec 2019, 11:45
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
sA
stuart A's updateReviewer Update
19 Jan 2020, 16:18I must apologize for my late response. Within the same day the money was in. Thank you RCS and ****er who responded so quick. I appreciate the service you offer.
sA
stuart A's update19 Jan 2020, 16:18
Reviewer Update
I must apologize for my late response. Within the same day the money was in. Thank you RCS and ****er who responded so quick. I appreciate the service you offer.