RS
Riekie S
1 reviews | Active since Dec 2010
15 Sept 2021, 09:28
Edgars/RCS - get your "work" together
RCS - Edgars. Been struggling for months - almost a year! Edgars account that was paid per EFT during covid - sending prove and email on email and everytime empy promises or replying that I need to send the prove. NEVER ANY TELEPHONE NUMBERS - phoning the 086 number - USELESS! Pathetic service from a big company. Charging me for collection smsé and interest.
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Replies (4)
RCS's replyOfficial
15 Sept 2021, 10:04Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
Best regards,
RCS's reply15 Sept 2021, 10:04
Official
Good day, We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards RCS Group
Best regards,
RS
Riekie S's updateReviewer Update
07 Oct 2021, 16:24Still no joy!!! Interest and charges piling up. Next step probably Ombudsman
RS
Riekie S's update07 Oct 2021, 16:24
Reviewer Update
Still no joy!!! Interest and charges piling up. Next step probably Ombudsman
RCS's replyOfficial
07 Oct 2021, 17:18 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply07 Oct 2021, 17:18
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RS
Riekie S's updateReviewer Update
12 Oct 2021, 07:53WHAT???? This is unacceptable!! To say this is resolved on Hellopeter!! How can you lie like this!!! This is NOT resolved!!! Send a statement - then I will change and correct this on Hellopeter!
RS
Riekie S's update12 Oct 2021, 07:53
Reviewer Update
WHAT???? This is unacceptable!! To say this is resolved on Hellopeter!! How can you lie like this!!! This is NOT resolved!!! Send a statement - then I will change and correct this on Hellopeter!