1 reviews | Active since Nov 2022
EDGARS/RCS CREDIT UNABLE TO CLOSE ACCOUNT
Edgars and their Credit Collectors RCS are the biggest Credit Mafia/Useless Organizations in South Africa has ever seen. I am done sitting on the phone phoning call centers (Both RCS and Edgars) to try and close an account (After I have settled an account with them after sending all proof through to then as instructed). My request is simple CLOSE MY ACCOUNT AND FORGET ABOUT EVER SEEING ME AGAIN. But it seems like I have signed a deal with the devil. Once you sign on the dotted line, they subscribe you to 1000 useless "services" and have to cancel each of these one by one Jet club, Cellphone Insurance, Account Protection plans, Account protection plans for 3rd Parties etc, etc, etc. They have already since my settlement charged more stuff to my account after I told them to close. If you don't pay them, you get handed over. No amount of emails or calls to *** or edg******* EVER gets answered. The person that I am trying to help has been retrenched 2 years ago, and Edgars keeps on billing him (and handing him over). Store people are clueless and refer you to RCS, RCS in turn refer you to the store to the RCS call center. Frustration has been replaced by PURE HATE FOR THESE COMPANIES. All I am trying to do is close my account and stop the useless charges, EDGARS AND RCS - YOUR ADMINISTRATION AND CALLCENTRE SERVICES ARE FAILLING YOU. After trying to get through to your call center pressing 10000 buttons just to begin speaking to an agent the call cuts and they simply do not have the decency to phone you back. So, I am literally trying to settle and close, but getting nowhere still sitting with my arm up my own butt! Trying to do the right thing the correct way but the account is not closed.
