RT
Riaan T
1 reviews | Active since Nov 2020
14 Jan 2021, 14:38
Edgar's what the hell!!!
I have been of debt review for probably 3 months now.. My debt counselors has sent all paid up letters and Clearance certificate, the flag has been removed from my name.
So now i have also sent in the documents, and guess its also at week 2 and my account is still on code M and i suddenly owe Edgar's R34, my credit report is now reflected negatively says i have not paid my account up to date for 8 Months...
How is it possible to get such bad service from Edgars..
My account is paid in full, I am of debt review and you guys are playing around. Can't get finance because of Edgar's!!!
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Replies (2)
RCS's replyOfficial
14 Jan 2021, 15:10 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Jan 2021, 15:10
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RT
Riaan T's updateReviewer Update
12 Feb 2021, 12:36Stillllll no response or call do you want a copy of my credit report! or do i need to get lawyers involved and held you responsible for the costs.
RT
Riaan T's update12 Feb 2021, 12:36
Reviewer Update
Stillllll no response or call do you want a copy of my credit report! or do i need to get lawyers involved and held you responsible for the costs.