1 reviews | Active since May 2013
Edgars Upstream Group RCS Collections
Edgars Upstream Group RCS Group
Please be so kind and explain to me with regards to the payments paid to date .
Opening balance ( ? ) please provide me with the amount.
16 November an amount was paid of R 300
Closing balance was an amount of R 1082.21
An statement dated 08 December an balance of R 1097.86 was owed.
Why is there a difference of R 15.65 ?
14 December an amount was paid of R 220
Closing balance was R R 927.08
If my closing balance was R 1097.86 as per statement and amount of R 220 was paid then the outstanding balance now must be R 877.86
Kindly advise why is the outstanding balance of the store receipt then R 927.92 ?
Another question .Why is my account at your Collections Department ? My account is not in any arrears.
I am awaiting your prompt response in this regard.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
