Edgars /RCS Please get your acts together

I am getting emails from them regarding non payment but I made payment on Friday 14/01/2022 as I have promised. Before then I received a call from them asking me when am I going to make payment and told them that Edgars is a bit far from where I stay but there is a Legit store around where I stay and they said I can now pay at Legit. its been five days from the day I payed they are saying they can't see my payment on top of that the email I just received today says I now owe them R24.15 more from the amount I owe them before WHO IS GOING TO PAY IT ME? NEVER!! I've called the collections department but still the can't see my payment. I'm so frustrated 😤 please help me😭😭😭