RE
Renate E
1 reviews | Active since Feb 2012
22 Oct 2020, 13:06
Edgars RCS group - Service does not exists!
I want to close my account but cannot why not? Who do I need to contact since going to a the Grove branch is useless!
Send an email to the following email addresses a c c o u n t s d b n @ e d c o n . co.za and a c c o u n t s j h b @ e d c o n . c o . z a and were blocked for no reason and that is the email address provided on the website.
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
22 Oct 2020, 13:42Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Oct 2020, 13:42
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RE
Renate E's updateReviewer Update
22 Oct 2020, 15:12Hi, I cant see the contact details! Since the RCS group took over I cannot access my Edgars account or my mothers. The email address that we have been using not match your system. You guys are really making life hard for customers.
RE
Renate E's update22 Oct 2020, 15:12
Reviewer Update
Hi, I cant see the contact details! Since the RCS group took over I cannot access my Edgars account or my mothers. The email address that we have been using not match your system. You guys are really making life hard for customers.
RE
Renate E's updateReviewer Update
26 Oct 2020, 12:07RCS Group I'm not happy with your service. What must I do to close my account!!
RE
Renate E's update26 Oct 2020, 12:07
Reviewer Update
RCS Group I'm not happy with your service. What must I do to close my account!!
RE
Renate E's updateReviewer Update
12 Apr 2021, 11:01This is still a PROBLEM
RE
Renate E's update12 Apr 2021, 11:01
Reviewer Update
This is still a PROBLEM
RE
Renate E's updateReviewer Update
12 Apr 2021, 11:02Edgars RCS group. Close my account
RE
Renate E's update12 Apr 2021, 11:02
Reviewer Update
Edgars RCS group. Close my account