AS
Alistair S
1 reviews | Active since May 2016
10 Oct 2022, 16:16
EDGARS / RCS GROUP - DISFUNCTIONAL - EVERYONE LISTENS BUT NO ACTION
Good day,
I have been trying in vain to get this silly account with EDGARS/ RCS closed.
I have confirmation that this was done and requested many times, yet I still receive statements where you are deducting money from the positive balance that I have.
I advised 4 times which was accepted ( I do not want the payment of the difference). I just do not want anything to do with the RCS Group.
Close this account with immediate effect in good standing.
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Replies (2)
RCS's replyOfficial
12 Oct 2022, 16:05Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's reply12 Oct 2022, 16:05
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's replyOfficial
12 Oct 2022, 16:40Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS
RCS's reply12 Oct 2022, 16:40
Official
Good day We are pleased to inform you that your complaint has been resolved. Please accept our apologies for the inconvenience this may have caused you. I trust you find the above in order. Kind Regards,RCS CARDS