KM
Koki M
1 reviews | Active since May 2018
21 Dec 2020, 08:20
Edgars and RCS Group
I find it highly disrespectful and frustrating that RCS Group and Edgars find it okay to continue to charge a persons account even though I requested that it be closed. I went instore on 04 December 2020, paid off my balance and asked the store assistant to close my account. A couple of days later, I received a statement with fees charged to my account.
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RCS's replyOfficial
21 Dec 2020, 08:43Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Dec 2020, 08:43
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group