JR
Jabu R
1 reviews | Active since May 2013
04 Feb 2021, 17:53
Edgars and rcs *****
Someone bought airtime using my edgars account without my knowledge. I've been asked to send emails to ***. I've done that last year already. They have now handed the account over to Blake attorneys for collection. I've also explained to them what is happening and forwarded the email with affidavit to their email address. To this end evry second day I receive call from the company demanding payment and the claim I did not send the email. I send an email but still no one confirm receipt of it.
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Replies (1)RCS's replyOfficial
15 Feb 2021, 11:55Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply15 Feb 2021, 11:55
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
