1 reviews | Active since Dec 2020
EDGARS ACCOUNT NEVER CREDITED R3500 *****
EDGARS. Been a customer of Edgars for 25years but never experienced this level of customer services..I bought clothes on 19 Nov and returned R3500 of clotheson 1st December 20 on my Edgars account at Kollonade branch..Till now its not refunded on my account credited..I have the creditslips but they say my balance is R6700 and i need to pay instalment of R1700..BUT the credit must be taken off my account of R3500 as Edgars Kollonade sits with the clothes in their store..I been calling sending rmails been instore twice at Kollonade branch even went to Menlyn branch been sending the slips on emails..spending 2 days off instores 4hours perday on calls..which is taperecorded nothing been done now they want to bill be interest but if they credit the creit slips my jnstalment will be half the amount less..Theres no manager to talk to ..You csn talk to none phones is been putting down in your ears instore they say its tcs they can do nothing..I want my R3500 back on my account thats ***** big time not crediting your money on account.. I HAVE NEVER EXPERIENCE SERVICE LIKE THIS NEVER YOU CAN DO NOTHING BECAUSE THERES NO 1 TO BE ABLE TO TALK TO..NEVR OPEN SN EDGARS ACCOUNT YOUR GOING TO BE ****** FROM...CAN SOMEONE HELP ME I HAVE ALL THE PROVE..I WANT TO WARN PEOPLE..BRING A CUSTOMER FOR 25YRS NEVER EXPERIENCED THIS ..please can someone in charge a manager call me i never seen a vompany being rum without mangaers or supervisors...please help
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
I still did not get n reply.My account is still not sorted out.No credit been done on my account.
Been calling RCS EDgars no one calls you back no teamleader no manager.
U guys sit with clothes of R3500 in your store and you still dont take it off my account.
I have spend this last past month R1000 of airtime calling your shops headoffices and nothing is done.
I will go now to media as no one sort my account but my instalment is R1700 and i get phonecalls for things i did not buysand returned to the store.I want to warn people in South Africa never open an Edgars account you will never see the credits done on your account or if you pay.Being a customer fr 25 yrs of Edgars.I will go now further to Media as I hav all teh taperecordings and all as proof how you do ***** on accounts.Still no one called back or apologise..Alot of customers are complaining .How can you run a business..
I still did not get n reply.My account is still not sorted out.No credit been done on my account.
Been calling RCS EDgars no one calls you back no teamleader no manager.
U guys sit with clothes of R3500 in your store and you still dont take it off my account.
I have spend this last past month R1000 of airtime calling your shops headoffices and nothing is done.
I will go now to media as no one sort my account but my instalment is R1700 and i get phonecalls for things i did not buysand returned to the store.I want to warn people in South Africa never open an Edgars account you will never see the credits done on your account or if you pay.Being a customer fr 25 yrs of Edgars.I will go now further to Media as I hav all teh taperecordings and all as proof how you do ***** on accounts.Still no one called back or apologise..Alot of customers are complaining .How can you run a business..