SM
Selaelo M

1 reviews | Active since Jan 2021

18 Jan 2021, 12:57

Edgars Account

I have canceled my cellphone insurance on the 15th December, still got charged on the next month, when you call RCS, it's not their fault, EDGARS can't take the fault too IUA says they don't do statements, FINRITE can't take the blame too, but all all of them are a joint venture but none is responsible for resolving clients issues. They all escalate the problem, and customers keep paying, until you stop paying, then you'll know who is in charge, so frustrating and useless joint venture

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Replies (1)
RCS
RCS's reply18 Jan 2021, 17:51
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group