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george S
1 reviews | Active since Mar 2009
11 May 2022, 10:42
Edgards/RCS charging admin fees ********ly and then listing clients
I was called a year ago from a collection agency that i owe money to Edgars i told the operator that i havent purchased anything from Edgards in more than a year,later to findout that some admin fee were levied against my account. Under duress i settled the amount but was listed with the credit bureaus which i find was ********,im now considering starting a class action as many others have had the same issues.After paying the amount on the agreement that my account must be closed immediately i see that they still have my account opened. ive tried to close at Edgards branch but they will not assist.Time to take them to the consumer council.
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Replies (2)0
Replies (2)RCS's replyOfficial
11 May 2022, 16:16Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply11 May 2022, 16:16
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
31 May 2022, 16:43Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply31 May 2022, 16:43
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
