SR
Shane R
1 reviews | Active since Mar 2015
11 Apr 2021, 22:07
Edgard - Being charged interest on 6 month interest free account
Good day,
Please could you stop charging me interest. I have had a 6 months interest free account for many years and now you have started charging me interest.
Please could you also reverse all the interest that you have charged over the past months.
I await your urgent fedback
Edgars acc no ...*** E ***
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RCS's replyOfficial
12 Apr 2021, 10:19Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Apr 2021, 10:19
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group