SM
Saabirah M
1 reviews | Active since May 2019
16 Jun 2019, 09:46
****ED OFF
MY QUERY HAS NOT BEEN RESOLVED!!!!! IF YOU DONT STOP SPAMMING MY FONE WITH SMSES I WONT STOP WRITING ON HELLOPETER! THIS MUST COME TO AN END!. I SPOKE TO SHANNON OR SHANE OR WHATEVER HIS NAME IS AND THE QUERY IS SUPPOSED TO BE RESOLVED BUT STILL SMSES GALORE! ***...
Helpful (0)
Replies (14)0
Replies (14)
RCS's replyOfficial
19 Jun 2019, 09:27Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
RCS's reply19 Jun 2019, 09:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
Best regards,
SM
Saabirah M's updateReviewer Update
19 Jun 2019, 10:28The same generic response every time! Can you get a real human being to actually call me back?
SM
Saabirah M's update19 Jun 2019, 10:28
Reviewer Update
The same generic response every time! Can you get a real human being to actually call me back?
RCS's replyOfficial
24 Jun 2019, 11:45Good day,
You will be contacted by our collection department.
Thank you
You will be contacted by our collection department.
Thank you
Best regards,
RCS's reply24 Jun 2019, 11:45
Official
Good day,
You will be contacted by our collection department.
Thank you
You will be contacted by our collection department.
Thank you
Best regards,
SM
Saabirah M's updateReviewer Update
24 Jun 2019, 12:30I will be waiting
SM
Saabirah M's update24 Jun 2019, 12:30
Reviewer Update
I will be waiting
RCS's replyOfficial
25 Jun 2019, 12:08Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply25 Jun 2019, 12:08
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
SM
Saabirah M's updateReviewer Update
05 Jul 2019, 08:59I spoke to Akona and it seems to me she doesnt know *** shes doing. ****ing upset with the service of your company!!!!
SM
Saabirah M's update05 Jul 2019, 08:59
Reviewer Update
I spoke to Akona and it seems to me she doesnt know *** shes doing. ****ing upset with the service of your company!!!!
RCS's replyOfficial
05 Jul 2019, 16:00Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply05 Jul 2019, 16:00
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
09 Jul 2019, 11:09Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply09 Jul 2019, 11:09
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
SM
Saabirah M's updateReviewer Update
17 Jul 2019, 14:44No it hasnt been resolved. Your agents dont do their jobs. Pathetic. ****ING pathetic
SM
Saabirah M's update17 Jul 2019, 14:44
Reviewer Update
No it hasnt been resolved. Your agents dont do their jobs. Pathetic. ****ING pathetic
RCS's replyOfficial
18 Jul 2019, 13:54Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply18 Jul 2019, 13:54
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
SM
Saabirah M's updateReviewer Update
18 Jul 2019, 14:14No it has not been resolved!
SM
Saabirah M's update18 Jul 2019, 14:14
Reviewer Update
No it has not been resolved!
SM
Saabirah M's updateReviewer Update
19 Jul 2019, 12:11Who the fock gave you people permission to add a vark debit order on my account ha? Are you ****ing jas!
SM
Saabirah M's update19 Jul 2019, 12:11
Reviewer Update
Who the fock gave you people permission to add a vark debit order on my account ha? Are you ****ing jas!
RCS's replyOfficial
20 Jul 2019, 10:15Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply20 Jul 2019, 10:15
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
22 Jul 2019, 16:34Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply22 Jul 2019, 16:34
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,