Double payment of my bank to Games - nobody dies anything to correct my account and I loose money I cannot afford!

Good day

Thank you for your response.

Me and my attorney been emailing RCS many many emails and calls to no avail. The problem is they do not understand the situation or how to resolve this issue of a double payment made from my bank account in one month.

Whereby proof been forwarded of my bank statement and in store payment slips. Nobody investigating and should I throw away R500-00 as if that is nothing.

That is a lot to me and I'm looking after my parents who is 81 years of age.

Why is it so difficult to correct with relevant proof attached?

Why is it impossible of a manager of a Games stores to sort out?

But Games expect clients to pay on time or else the will be charge optional costs, interests and bad record.

Please assist me to resolve this, please!!!!!

I've spent thousands of rands on emails, calls, visiting stores, communicating with rcs. & games, got attorneys involved to no avail.... who will carry my cost, my losses on expenses!!

Annette