NM
Nqobile M
1 reviews | Active since Oct 2023
22 Oct 2024, 12:17
Double payment of 15,000
Hello, wrote a complaint on the 28th May 2024 regarding the builders warehouse RCS credit card. But have not received any response. I need a response as this is a matter 2023 may incident but still rcs is refusing to refund my R15. 000.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
22 Oct 2024, 16:51Good Day Nqobile We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group
RCS's reply22 Oct 2024, 16:51
Official
Good Day Nqobile We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Kind RegardsRCS Group
NM
Nqobile M's updateReviewer Update
22 Oct 2024, 17:54Thank you for the response, assistant by the name of Randy has called, and have sent both proof of payments to ***
I will than await for the response, and will appreciate if this matter is resolved as it's been a year with no help.
I will than await for the response, and will appreciate if this matter is resolved as it's been a year with no help.
NM
Nqobile M's update22 Oct 2024, 17:54
Reviewer Update
Thank you for the response, assistant by the name of Randy has called, and have sent both proof of payments to ***
I will than await for the response, and will appreciate if this matter is resolved as it's been a year with no help.
I will than await for the response, and will appreciate if this matter is resolved as it's been a year with no help.
RCS's replyOfficial
23 Oct 2024, 09:28Good day Nqobile Mkungo,
Thank you for your message. Your complaint is currently in progress. Further feedback will be provided once the complaint has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind Regards,
RCS Group
Thank you for your message. Your complaint is currently in progress. Further feedback will be provided once the complaint has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind Regards,
RCS Group
RCS's reply23 Oct 2024, 09:28
Official
Good day Nqobile Mkungo,
Thank you for your message. Your complaint is currently in progress. Further feedback will be provided once the complaint has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind Regards,
RCS Group
Thank you for your message. Your complaint is currently in progress. Further feedback will be provided once the complaint has been resolved.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind Regards,
RCS Group