CR
Carlene R
1 reviews | Active since Aug 2015
08 Jan 2020, 07:00
Doouble debit/payment still not rectified. Advise.
Doouble debit/payment still not rectified after being advised this would be corrected. Advise urgently.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
08 Jan 2020, 08:34Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's reply08 Jan 2020, 08:34
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind RegardsRCS Group
RCS's replyOfficial
09 Jan 2020, 13:08Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply09 Jan 2020, 13:08
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
CR
Carlene R's updateReviewer Update
17 Aug 2020, 14:03Please send me the final settlement figure on this account soonest, and once payment is received by yourselves have this account closed. Due to the way this matter was handled I will no longer support Game nor RCS. Game has lost a longstanding client of 20+ years. Thank you
CR
Carlene R's update17 Aug 2020, 14:03
Reviewer Update
Please send me the final settlement figure on this account soonest, and once payment is received by yourselves have this account closed. Due to the way this matter was handled I will no longer support Game nor RCS. Game has lost a longstanding client of 20+ years. Thank you