Dont update systems

After endless trouble with my RCS card and their billing systems my account has been paid up and reportedly closed. That what I thought until I got another letter informing me that my account was in arrears and I need to make urgent payment as it HAS affected my credit rating. All of this after I called a week ago to check the account had been closed.<br> When I spoke with the Team Leader today they still haven't closed my account? So now I have a negative credit rating because RCS cannot follow instructions nor track their payments?<br> <br> I would strongly advice anyone NOT to make use of any RCS providers!<br>