DON'T TAKE RCS CREDIT CARD SERVICES

I took the RCS credit card through Makro, worst decision ever!. They sent me a link to make payment and i did (it was the second time i payed this way), one or two days later they calling saying i hadn't payed, their agent advised that i send proof of payment via WhatsApp which i did and received acknowledgement after over a week. They have been calling every second day to make payment and each time I tell their agents that I made payment on 27/10/2023 they say they will make a note but it never gets resolved. The matter has not been resolved till today, I went to Makro we called RCS and they said sent email with POP and i did immediately but they responded to it after 3 damn weeks and without resolution might I add. I'm still receiving emails and calls but none to resolve the matter which was an error on their side, from the 27/10/23 to 11/12/23 they just call, send emails and SMS's reminding me that I owe them which is wrong and my account is handed over. RCS is an absolute disappointment, people need to save themselves the trouble and frustration, its really appalling to say the least. what a Phuck up!!!