MR
Michelle R
1 reviews | Active since Jan 2021
05 Jan 2021, 13:33
Don’t shop at Edgars RSCGroup! Close Your Account!
RCSGroup took over from Edcon late last year. Upon the transition airtime, service fees, admin fees had been added on to my account. Someone in house also changed my personal contact details to theirs and were/are receiving airtime monthly.
RCS Edgars ***** department told me that I should do as I like! It’s been over a month- I’m still being charged and it’s impossible to get ahold of someone at RCSGROUP Edgars!!!!
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Replies (1)
RCS's replyOfficial
05 Jan 2021, 13:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Jan 2021, 13:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group