EK
Euliza K

1 reviews | Active since May 2020

21 May 2021, 10:56

DON'T OPEN AN ACCOUNT WHERE RCS IS INVOLVED!

I have written an email to RCS with a request to close my Edgars account and still haven't got feedback after a week. Firstly I have struggled with Edgars Customer Services to deactivate my Edgars club membership as I didn't activate it. In the meantime I have decided to close my Edgards account because it is always a hassle. Now I don't get feedback from anyone and in the meantime it goes "lekker" because the client needs to pay the account otherwise interest will be added and if the account it not payed by the due date the client gets blacklisted because debt is not repaid.

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Replies (1)
RCS
RCS's reply21 May 2021, 11:09
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group