EF
Elaine F

1 reviews | Active since Aug 2016

06 Aug 2020, 09:51

Don't get retrenched as you'll receive no service. ********** company.

Don't get retrenched as the lack of service is **********. From both RCS and Makro. Don't expect them to process your claim! Don't expect them to communicate with you! Don't expect them to stop your debit order! Don't expect any service whatsoever! Do expect them to continue processing a debit order! Do expect them to phone for money! Do expect them to offer NO SERVICE OR ACTION! The lack of service is shocking and this account is up to date!!!! I want this retrenchment claim processed immediately and COVID is no excuse for no service. If people are working from home what's the problem??

0
Replies (1)
RCS
RCS's reply06 Aug 2020, 10:34
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group