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natasha O'Riley

1 reviews | Active since Feb 2013

13 Jul 2020, 15:40

Dont get anything from RCS.

Don't get a credit card. I submitted a claim for insurance in april after the company i worked for closed due to Covid 19. Every week makro phones so every week i have to explain the situation, Now im being handed over.????. And still no word from the claims department.

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Replies (4)
RCS
RCS's reply13 Jul 2020, 15:57
Official
Good day 
Kindly note that due to the lockdown for COVID-19, we will not be offering any cash advances via the RCS app or our Customer Service Department and will only provide essential services. Apologies for any inconvenience caused. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***. 

Kind regards 

RCS Group 

RCS
RCS's reply13 Jul 2020, 15:57
Official
Good day 
We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply24 Jul 2020, 12:49
Official
Good day


We are pleased to inform you that your complaint has been resolved.


Please accept our apologies for the inconvenience this may have caused you.


I trust you find the above in order.


Kind Regards,RCS CARDS


nO
natasha O'Riley's update09 Nov 2020, 16:07
Reviewer Update
Still problems with RCS, ive provided bank statements until today that still proves i have nit found a job since i lost mine due to covid. and get no replies, now i get messages from makro for payment????