KP
Kayla P
1 reviews | Active since Mar 2018
03 Jan 2019, 20:04
DON'T BUY DATA BUNDLES ON THE RCS APP!!
Bought two 2GB Telkom Data Bundles via the RCS app in NOVEMBER 2018 and have called several times and emailed SEVERAL times that I have not received these data bundles even thought the total of R280 was deducted from my balance!!
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Replies (1)RCS's replyOfficial
04 Jan 2019, 09:55Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply04 Jan 2019, 09:55
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
