1 reviews | Active since Jul 2022
DON'T BOTHER OPENING A RCS PNP ACCOUNT
PICK N PAY RCS CREDIT SERVICE SUCKS!!! EVERY MONTH THEY HAVE ISSUES WITH THE CARD PINS, AND WHEN THE CLIENT GOES INTO THE STORE TO PURCHASE, THEY GET EMBARRESED WHEN IT DECLINES THE CARD. THEN YOU CALL THE 0861 NUMBER TO EAT UP YOUR AIRTIME, CAUSE THEY ARE SO SLOW AND CONFUSED! TO ALWAYS BE TOLD THE SAME NONSENSE OVER AND OVER, THEY ARE AWAITING FEEDBACK ON WHY THERE IS A PIN ERROR. BUT THE WORST IS NO CLIENT OR EVEN PNP MANAGEMENT IS INFORMED OF THESE DAILY ISSUES! NOW I TRIED TO RESET MY PIN TO GET TOLD IT WON'T WORK. SO I HAVE BEEN ON THE PHONE FOR OVER 15 MINUTES, TO ONLY BE TOLD, NOTHING CAN BE DONE, AS THEY ARE AWAITING FEEDBACK FROM THE TECHNICAL DEPARTMENT! I SPOKE TO A MANAGER AT PNP AND THEY ADVISED THERE IS SEVERAL CLIENTS THAT HAVE THE SAME ISSUE EVERY DAY, AND CLIENTS ARE CANCELLING THE ACCOUNT DUE TO THE INCOMPETANT SERVICE FROM RCS AND PNP SERVICE!
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
