DA
Daniel A

1 reviews | Active since Aug 2014

12 Dec 2019, 09:52

DONT APPLY WITH RCS MONEY CREDIT CARD. THEY WASTE YOUR TIME

I app**** for the RCS Money credit card specifically to help me out over this crazy December and January time.

It GOT APPROVED for R7000....CARD GOT MADE...AND DELIVERED TO ME after Waiting for MORE THAN A MONTH with delay after delay And then when I phone them to activate the card and send me the pin I had to wait ANOTHER 4 days for verification. So Only this morning, after so many delays I get told that the credit was "Approved in Error" and that I have to apply again after 6 MONTHS!!!!!!! Ive made plans based around the fact that the credit of R7000 was approved!!! Now I am stuck in such a bad situation. THEY WASTED MY TIME SUPER DISSAPPOINTED APPAULING SERVICE RCS!!!! THANK YOU FOR NOTHING DEFINITELY ADVISING PEOPLE AGAINST APPLYING WITH YOU!!!

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Replies (1)
RCS
RCS's reply12 Dec 2019, 10:57
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group