Don't you want my business?

<p>I qualified for a service on the RCS credit facility and my monthly premiums are paid. I qualified for an additional product which I accepted...then I was promised 3 times that a team manager will approve the product and get back to me. Since Saturday I called RCS 3 times and told a manager will come back to me. It will be the end of the week tommorow and mysteriously the manager still has not contacted me. This is pathetic service and that to from management .The consultant has emailed the manager 3 times already and I was even advised yesterday that everything is sorted and I do qualify but still nothing. Customer is not what it used to be. </p>