DO YOURSELF A FAVOR AND AVOID RCS CREDIT

Recently I app**** for RCS credit in order to purchase a bed at Sleepmasters. I was granted R3000.00 credit on the 1st of Aug 2015. My first payment instalment was on the 1st of Sep 2015. The due date came and there was no debit order in my account, 3 days later I decided to go back to Sleepmasters Arcadia and make a manual payment. I decided to pay R2500.00 and the lady at the branch mistakenly debit R25000.00 off my account. This resulted in my account being frozen momentarily and I consulted my bank to reverse the transaction immediately, the following day I went back, informed the manager of the mistake and made a payment of R2000.00 which was facilitated by him and the payment reflected in my RCS account within hours later. On the 15th of Sep 2015 I decided to make an additional payment to close off my account of R1320.00 which was again done by this lady. This time she debited the correct amount and gave me a receipt but 10 days later, the payment has not reflected on my RCS account and continues to incur interest on the balance owing. I have made numerous calls to the call centre with no assistance, no reference number and no direction as to when matter this will be resolved