DO YOUR JOB RCS!

After 2 months, countless telephone calls and emails I am still waiting for a refund for an unauthorised purchase on my Makro Credit card. The most recent response was that the sales documentation had not been received from the store where the purchase was made!!!! Well of course not. Why should they care. They have their money and NO ONE at RCS is following up with them. It also questions the store staffs efficiency and honesty. And to add insult to injury I cannot purchase anything on the card until this is sorted. USELESS.