GP
Gosiame P

1 reviews | Active since Sept 2023

02 Dec 2023, 10:19

Do not waste Your Time With RCS

Apparently a Purchase was Made with My Card Somewhere In Randfontein, while I was In bloemfontein On the same day that i made a purchase, My card was then Blocked, Tried Following this Up by calling Customer service, ***** department, Submmitting Forms, Going to a nearby store having an agent Submit the same Forms I have already Submitted, when i call for feedback, i am told By someone on the line that My case Isn’t active because I haven’t submitted Forms, What Angers Me is The Time You are Made to hold the line for an agent to come telk You unfortunately They cannot Help Unless you submit forms Again, I am purely disgusted and thinking Of Opening a ******** Case Of *****

0
Replies (2)
RCS
RCS's reply02 Dec 2023, 16:47
Official
 Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

 

Kind Regards RCS Group 
RCS
RCS's reply02 Dec 2023, 16:58
Official
Hi  
Gosiame , thanks again for being in contact and for your patience.
We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.