LZ
Lance Z
1 reviews | Active since Aug 2024
12 Aug 2024, 15:23
DO NOT use RCS to Buy Water or Electricity
I am a holder of an RCS Makro Credit Card.
RCS are advertising the use of their Credit Card to purchase water or electricity through *120*20083# via your cell phone.
What they are not telling us is that they are unable and not capable of supporting this service, as it belongs to a 3rd party supplier.
I bought water using my Macro Credit Card. I didn’t receive any tokens. Both Makro and RCS are unable to assist me.
I know for sure that RCS will expect me to pay them at the end of the month, yet I didn’t receive the service.
These companies exist just to rip us off!!!
Helpful (0)
Replies (1)0
Replies (1)RCS's replyOfficial
12 Aug 2024, 15:39Good day
Lance Zikalala
Lance Zikalala
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Aug 2024, 15:39
Official
Good day
Lance Zikalala
Lance Zikalala
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
