1 reviews | Active since Jan 2017

02 Jan 2025, 11:21

DO NOT TRUST PIN ITS INSECURE AND CAN BE READ BY OTHERS !!!!

RCS has gone from worse to worst ...

DO not trust the pin code system its exceptionally insecure when using a telephone keypad to enter the code it can be read by people on the network this could be anyone in your business, anyone in the store where at the service desk.

They do not support all celular providers so you cannot access support or set your pincode its a complete joke.

I have spent the last 2 weeks to get my card sorted out there fees are exorbitant the security is terrible. please note i hace had no access to my account for 2 years due to fruad by a insider.

I asked them to assist me or close the account after struggling for 2 hours this morning to get help promises this comes after waiting 2 weeks for a card they were going to courier me turns out that was a lie by agent.

so they will rather kick customers to the curb than support them makes me think i should not challenge the cancellation.

0
Replies (3)
RCS
RCS's reply02 Jan 2025, 16:48
Official
Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards RCS Group 
's update06 Jan 2025, 13:27
Reviewer Update
No one called me i have called back and once again got hung up on i needed to call new accounts and then they transferred me. i can confirm they chose to close my account and refuse to transfer the balance owing back to me this is robery. all i asked for was for someone to assist me with cell authentication and pin code setting. they a useless company not offering a good service i now need to go to pnp and close my store card for the same reason
RCS
RCS's reply10 Apr 2025, 11:28
Official
Good day Gregory 

We can confirm that your incident has been resolved. 

Regards
RCS Cards