CN
Chris N

1 reviews | Active since Sept 2011

29 Feb 2016, 14:52

DO NOT OPEN AN RCS / MAKRO ACCOUNT

It's been two weeks to sort a simple issue with RCS! Here is the scenario and PLEASE PEOPLE STAY THE F AWAY FROM THIS COMPANY!:<br> SMS received - 27/01/2016 - \MR NEL, with the end of Jan upon us, get en exclusive R700 credited to your card wen you spend R3,000 before 31/01/2016.\"<br> SMS received - 29/01/2016 - \"Thank you for spending R3,110.70 on your account\".<br> Email Statement: \"10/02/2016 - R200 has been credited to your account\"<br> Now my issue, WHERE ON GOD'S GREEN EARTH IS R200 THE SAME AS R700? AND WHY DOES'T ANYBODY ASSIST ME????! IT'S NOW BEEN TWO WEEKS!! PLUS MY INTEREST RATE MUST ALSO BE BROUGHT DOWN. THEY EVEN LIE ABOUT GIVING A BIRTHDAY VOUCHER WHEN IT'S YOUR BIRTHDAY! <br> DO NOT OPEN AN MAKRO / RCS ACCOUNT!!!<br> Shaun was assisting me but that relationship has gone sour as well. And who is this guy that works on Saturdays and he is the only who can fix it? I phoned numerous times with no luck!"

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Replies (1)
RCS
RCS's reply29 Feb 2016, 15:20
Official
Hello mine_to_say,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group