CP
Chanté Prinsloo
1 reviews | Active since May 2018
25 Oct 2024, 06:32
Do not open an account with RCS !
My debit order agreement date is made out for the 27th of every month because my salary pay date is on the 26th of the month,NO matter if it is on a Saturday or a Sunday. RCS put a debit order request in for this month for today (which is the 25th) and I did not have the money in my account, making it bounce and sending my bank into bad credit for deducting on the WRONG date. Is that not agains the law ? To SIGN a contract for the 26th of every month and RCS deciding to do it earlier ?
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Replies (2)
RCS's replyOfficial
25 Oct 2024, 08:38Good day Chanté Prinsloo,
We herewith acknowledge receipt of your complaint.
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply25 Oct 2024, 08:38
Official
Good day Chanté Prinsloo,
We herewith acknowledge receipt of your complaint.
We herewith acknowledge receipt of your complaint.
Feedback will be provided as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's replyOfficial
25 Oct 2024, 11:11Good day Chanté Prinsloo,
We are pleased to inform that your complaint has been resolved.
We trust you find our response provided via email in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind regards,
RCS Group
RCS's reply25 Oct 2024, 11:11
Official
Good day Chanté Prinsloo,
We are pleased to inform that your complaint has been resolved.
We trust you find our response provided via email in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***.
Kind regards,
RCS Group