1 reviews | Active since May 2011

11 Aug 2016, 12:59

Do Not Ignore Me

<p>I have a RCS Loan and discovered that they are overcharging me on interest each month. My email enquiries since 13 July goes unanswered.</p> <p>According to T&C's I have 30 days to lodge a dispute otherwise they accept their account entries are correct and I'll have no recourse. So whwre do I send my dispute too?</p>

0
Replies (2)
RCS
RCS's reply11 Aug 2016, 13:17
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: **********

Kind Regards

RCS Group

RCS
RCS's reply16 Aug 2016, 06:06
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS