1 reviews | Active since Feb 2017

29 May 2018, 10:19

DO NOT GET AN RCS ACCOUNT!!

DO NOT TAKE OUT AN RCS CARD. Firstly you can never get through to rcs. I've spend over R200 on airtime just being put on hold. I've been trying for over a month to get through to cancel my card. I've sent emails, which they promise to reply within 48hours. That was a week ago! I'm am so feed up! I just want to cancel my card so I don't have to pay there expensive charges another month. So annoyed. Please people DO NOT OPEN AN RCS ACCOUNT!!

0
Replies (3)
RCS
RCS's reply29 May 2018, 16:09
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

's update29 May 2018, 16:15
Reviewer Update
The problem is you don't get anywhere or anything solved telephonically or via emai.
RCS
RCS's reply31 May 2018, 17:48
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS