DO NOT GET AN GAME/RCS CARD - USELESS REFUNDS DEPARTMENT

<p>I have been trying to close my Game account since May, the RCS refunds department is useless - they are still "investigating" my account.</p> <p> </p> <p>I have credit on my game account and I JUST want to close my account and get the credit paid into my personal bank account.</p> <p> </p> <p>I email the relevant departments and they promise to respond within 2days BUT I end up following up. how useless. I am not fighting over the credit on my account but the fact that Game is now charging a service fee, once that credit has depleted...I will owe RCS money after trying to close my account for over 5months!!!</p> <p> </p> <p>I’ve never experienced such incompetence in my life.</p> <p> </p> <p>RCS you have a useless Refunds department and the poor people who work at customer care have to hear us ***** and mown about it because you idiots don’t have a number we can call, you hide behind you auto-response emails that give no information to the customer except the fact that we must wait 48hrs for a response....WELL IV BEEN WAITING FOR 5MONTHS!!! </p>