Do not apply for an RCS card, they do not care about their customers.

I have been retrenched and for months now, I have had the most difficult experience to claim from the insurance policy that RCS forces you to take when you take credit from them.

I have jumped through every hoop they wanted me to jump through, submitting documents twice and only when I complained on Hellopeter did they approve the claim and then they only paid for 3 months.

I am baffled as the policy clearly states that I will be covered for 12 months. I have since them spent about R 80 on airtime trying to call them, but before someone that can help me answers the phone, I run out of airtime as I would wait in excess of 20 minutes.

My emails to their complaints department has just been ignored.

To top things off I have received a call from Blake and Associates to state I was getting handed over as I am now in arrears (by maybe half a month as the claim paid up until end of July?) I have also noticed that I have been put onto Clear score as missing 4 payments. I called the claims department today again and finally someone answered named Vuyeseka and when I told her of my situation and that I am considering to hand this matter over to the ombudsman, she burst out laughing.

RCS does not care about it customers, they only care to collect money on bogus insurance policies that one is not allowed to claim against in the unfortunate event of retrenchment. I have paid this insurance since 2012 without fail and this is how you treat me?

Do not take credit from RCS, be warned!!! There are many other alternatives, consider them, but stay away from RCS.