YA
Yaseen A
1 reviews | Active since Dec 2013
29 Oct 2020, 22:32
Dishonesty from rcs
Ever since rcs took over edcon ie. edgars books I'm having the worst service I've ever got They still busy for the last 4 months with my refund They not adhering to the email they sent that they will continue with the 6 month interest free account but charging 23% interest and moving amounts around on my account to add on interest utter ***** from them when will it stop are we slaves to a company that can do as they please just because they took over the books how come we don't have a choice I never apply for a interest bearing account we need to stand up and cancel our service with them Are they in line with the NCR on there current pratices
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Replies (3)
RCS's replyOfficial
30 Oct 2020, 08:04Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply30 Oct 2020, 08:04
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
YA
Yaseen A's updateReviewer Update
04 Nov 2020, 13:41And jus like that rcs has forgotten to do anything
YA
Yaseen A's update04 Nov 2020, 13:41
Reviewer Update
And jus like that rcs has forgotten to do anything
YA
Yaseen A's updateReviewer Update
12 Nov 2020, 06:24Still nothing from rcs they are showing true colours of how much customers really matter to there organisation
YA
Yaseen A's update12 Nov 2020, 06:24
Reviewer Update
Still nothing from rcs they are showing true colours of how much customers really matter to there organisation