ST
Stefan T

1 reviews | Active since Jun 2018

16 Sept 2018, 12:35

DISHONEST SNEAKY COMPANY

My card was cloned last year. I called to get itemized ledgers to see what the purchases were, but every time just received a vague statement or no reply. I cut my losses and finally manage to pay of the account, just to receive another statement with admin fees and what ever else. When I called to enquire they said it is admin fees because I only paid the account 2 days after phoning to get the settlement amount. 2 DAYS !!!! Ridiculous. They are dishonest, taking our hard earned money.

No matter how hard I try to stop this account, they always seem to have a story.

NEVER GET A RCS CARD.

You will never be able to get rid of it.

0
Replies (2)
RCS
RCS's reply17 Sept 2018, 13:47
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply25 Sept 2018, 08:37
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS