DISGUSTING SERVICE FROM EDGARS AKA RCS

Good day,

Since RCS is now responsible for edgars, would appreciate if feedback can be provided to the query sent via email to edg******* with subject "ACCOUNT *** ENQUIRY: AIRTIME SUBSCRIPTION CANCELLATION" The initial response from this email address was to go in store, which I did and received no assistance from an unfriendly and unhelpful sales consultant named Lameez, who committed to contact me on the 07th October 2020 to resolve. It is now the 13th October with no calls or email resolution received as yet. Can someone with some brains please resolve and advise I am not willing to go to the store again......This has already wasted my time, thus expect resolution between yourselves and the promenade store in Mitchells Plain.