RD
Rupa D

1 reviews | Active since Jan 2018

14 May 2021, 14:39

Disgusting service

Terrible service.....besides numerous requests this company does not email me my statements- I mean how bad is that for service! And will they ever answer their phones???? Held for over 25 minutes and then the call is dropped Try again..... repeat- Disgusting customer service-

0
Replies (2)
RCS
RCS's reply14 May 2021, 15:13
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RD
Rupa D's update24 Jun 2021, 09:43
Reviewer Update
How's this for service? Today I get a phone call to follow up on my negative review and the reason for the complaint. Only 1month and 10 days later.....
Really!!