PP
Piet P

1 reviews | Active since Apr 2019

04 Feb 2021, 09:06

Disgusting service

I called RCS on this number (0861) 727-729 to cancel my edgars account. I spoke to a girl called Melissa. Omw!!! She is horrible. Rude, disrespectful. She doesn’t even listen to me doesn’t allow me to speak and put the phone down in my ear. This girl doesn’t deserve to have a job that requires her to work with people. I will never ever recommend RCS to anyone and I will log a hello Peter everyday until I get a response. This is disgusting. She is not doing me a favor. She gives me attitude because she doesn’t know how to do her job.

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Replies (1)
RCS
RCS's reply15 Feb 2021, 11:38
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group