DISGUSTING CUSTOMER SERVICE

RCS and game stores have pathetic customer service and i am absolutely Disgusted .<br> I made a payment on the 27 September 2015 , using the incorrect reference which i advised them of . i sent them the proof of payment to correct the matter as i have paid the account.it has been more than 4 weeks and this matter has not yet been resolved . they are quick to contact me to claim payment but when the service has to come from RCS , you guys are useless and pathetic. i contacted the contact centre on more that 4 occasions only to be shifted from pillar to post . <br> i have driven to more than 4 different branches and ever time i have to speak to the useless contact centre agent who just shifts the problem and says i have to call a different number .<br> <br> when will this be sorted as i want to close this account and never want to deal with this useless company that does not value its clients , or have the decency provide client with feedback.<br> <br> All that i want is to have my payment allocated to the account and the unnessarry charges reversed so that i cam make my payemnt and close this account.<br>