RD
Rupa D
1 reviews | Active since Jan 2018
28 Jan 2021, 14:58
Disgusting Customer service
I sent an email for assistance with my Pick and Pay store card. Took 9 days for a reply - seriously. Over the same issue I called and spoke to 8 different consultants and none of them seem to know what to do when theres a problem resetting a pin number on the card. Pick and Pay you should seriously consider using a different company for your store card. Consultants who have no proper training and who don't even bother arranging that someone call you back.
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RCS's replyOfficial
28 Jan 2021, 15:13Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply28 Jan 2021, 15:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group