KB
Kerry B

1 reviews | Active since Nov 2018

12 Mar 2019, 11:04

disgusting customer service

45 min just to speak to someone and then 3 days requested a call back and still waiting!!!! WHAT type of customer service is THIS !!!!! all i need is my debit order changed!!!!!!! USELESS

0
Replies (2)
RCS
RCS's reply12 Mar 2019, 15:12
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply12 Mar 2019, 16:20
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS